a:20:{s:4:"path";s:44:"ZW4vYWRtaW4vY29udGVudC9hZGQvNjUvcGFnZS9kby8=";s:7:"referer";s:60:"aHR0cDovL2dvc3Qtci5jb20vZW4vYWRtaW4vY29udGVudC9zaXRldHJlZS8=";s:6:"domain";s:16:"Z29zdC1yLmNvbQ==";s:4:"name";s:24:"SVNPIENlcnRpZmljYXRpb24=";s:8:"alt-name";s:24:"aXNvX2NlcnRpZmljYXRpb24=";s:6:"active";s:4:"MQ==";s:7:"type-id";s:4:"MTA=";s:4:"data";a:1:{i:27596;a:13:{s:5:"title";s:39:"ISO 9001:2008 Quality Management System";s:2:"h1";s:39:"ISO 9001:2008 Quality Management System";s:13:"meta_keywords";s:0:"";s:17:"meta_descriptions";s:0:"";s:4:"tags";s:0:"";s:7:"content";s:5758:"<p><img style="float: left;" src="/files/iso.jpg" alt="" />Nowadays, when competitivity is growing, companies have some certain aims they have to succeed. Some of these aims became very important:</p>
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<div>Satisfy all needs of customers</div>
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<div>Increase productivity and decrease costs</div>
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<div>Put forward new products and services&nbsp;to market</div>
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<div>Now to do their best is not enough solution for companies to achieve these aims. The most important is to know what everybody must do. Here is ISO 9001 which is a Quality Management System Model which is used for achieving these aims. In addition ISO 9000 Quality Management System is a flexible standard which should be implemented not just in production area but also in turizm, finance, insurance, health and other service sectors.&nbsp;This model defines some conditions and implement tools for basic managements system based on forethought. Also the one of most important aims of this system is to reduce costs, to develop control of management system, to increase productivity of all organization.</div>
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<div>General Quality Management principles cover ISO 9001:2008 Quality Management System. These principles are as follows:</div>
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<div><strong>Focus on customer:</strong> Companies are dependent from customers, that is why companies have to understand all the present and future needs of customers, have to accomplish customers' conditions and have to be willing to go beyond the customers' wishes.</div>
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<div><strong>Leadership:</strong>&nbsp;Leaders provide the unity of company's aim and administration. To succeed leaders should create good working atmosphere.</div>
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<div><strong>Persons' participation:</strong> People of every grade are part of the company and full use of their abilities should be beneficial for company.</div>
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<div><strong>Process approach:</strong> Desired result shall be more efficient if activities and relevant sources are directed as one whole process.</div>
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<div><strong>System approach to management:</strong> Definition, understanding and direciton of relevant processes as one whole system should contribute to productivity and efficiency of the company.</div>
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<div><strong>Continual improvement:</strong> Continual improvement of whole performance of the company should be one of the permanent aims of it.</div>
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<div><strong>Realistic approach to making&nbsp;decision&nbsp;:</strong> Efficient decisions are based on analysis of data and right information.</div>
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<div><strong>Suppliers' relationship based on mutual benefit:</strong> Companies and suppliers are completely independent form each other. Mutual benefit based relationship should increase additional advantages.</div>
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<div><strong>What is ISO? </strong></div>
<div>&nbsp;It is an abbreviation of International Organization for Standardization. It was established in 1947 with the center in Cenevra (Switzerland). The aim of establishment is to issue standards which should be valid all over the world and to contribute to international movement of products/services.</div>
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<div><strong>What is ISO 9000?&nbsp;<br /></strong>It is a standard which was issued by ISO to guide companies in such matters like establishment and development of quality system which should provide increase of customers' satisfaction.</div>
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<div><strong>What is ISO 9001?<br /></strong>It is a standard depended on certification audit which determines necessary conditions for establishment of Quality Managment Systems. The name of document.</div>
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<div><strong>What isI SO 9001:2008?&nbsp;<br /></strong>Standard ISO 9000 is reviewed each 5-6 years by ISO and re-issued after all the necessary revisions concerning opinions and needs of ISO members are made. Number 2008 means the date of new version issued, the date of revision made (ISO 9001:2008 version)</div>
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<div><strong>Benefits&nbsp;of ISO 9001:2008</strong></div>
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<div>Provides increase of operations&nbsp;in&nbsp;market's credit</div>
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<div>Increase of quality logic's sense for workers</div>
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<div>Increse of competitiveness by providing difference from competitors in the marketing affairs</div>
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<div>Commercial advantages owing to international quality document.</div>
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<div>Assimilation of customer and process-centered approach</div>
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<div>Providing increase of customers' satisfaction and constancy</div>
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<div>Providing of reduction failures, leakages, re-operations</div>
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<div>Effective input, production and all the last controlls</div>
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<div>Understanding of systematic approach and process approach</div>
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<div>Provides more easy choice, evaluation and tracing for supplier</div>
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<div>Provides more easy ways for determination and distribution of authority and responsibility of operations.</div>
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<div>Assures personnel of companies and their customers that workings are directed according to Quality Management System.</div>
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<div>Establishment of documentation which provides standardization of workings activities.</div>
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<div>Provides infrastructure which helps to hold all the archives in order.</div>
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<div>Ability to analyse the situation according to data and statistic estimates and to use analysis results during making decisions for future.</div>
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<div>To make important step on the way of institutionalization.</div>
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